Shipping Policy
Find shipping rates, free-shipping thresholds, and delivery information for your destination.
After-discount subtotal
After-discount subtotal
After-discount subtotal
Free shipping applies only to the destinations listed below. Other destinations do not qualify. All amounts are in USD.
Find your shipping offer
Choose a destination to see its policy. Address availability is confirmed at checkout.
Select a destination to check its free-shipping threshold.
Where your order is going.
US$49 or more · Free shipping
Below US$49, rates vary by destination and are shown at checkout.
- Hong Kong
- Japan
- Macao
- Malaysia
- Philippines
- Singapore
- South Korea
- Taiwan
- Thailand
- Vietnam
US$69 or more · Free shipping
Below US$69, rates vary by destination and are shown at checkout.
- Australia
- Austria
- Bahrain
- Belgium
- Bulgaria
- Canada
- Croatia
- Cyprus
- Czechia
- Denmark
- Egypt
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Indonesia
- Iraq
- Ireland
- Italy
- Jordan
- Kuwait
- Latvia
- Lithuania
- Mexico
- Netherlands
- New Zealand
- Norway
- Oman
- Poland
- Portugal
- Qatar
- Romania
- Saudi Arabia
- Slovakia
- Slovenia
- Spain
- Sweden
- Türkiye
- United Arab Emirates
- United Kingdom
- Yemen
United States · US$99 or more
| Subtotal after discounts | Shipping |
|---|---|
| Below US$69 | US$20 |
| US$69 to less than US$99 | US$30 |
| US$99 or more | Free |
US shipping uses these order-value tiers. Free shipping starts at US$99.
Other listed destinations · US$99 or more
Below US$99: US$30 shipping. US$99 or more: free shipping.
- Albania
- Andorra
- Armenia
- Azerbaijan
- Bangladesh
- Benin
- Bhutan
- Bolivia
- Bosnia and Herzegovina
- Botswana
- Brunei
- Burkina Faso
- Burundi
- Cambodia
- Cape Verde
- Central African Republic
- Chad
- Chile
- Comoros
- Costa Rica
- Curaçao
- Djibouti
- Dominica
- Equatorial Guinea
- Eritrea
- Eswatini
- Faroe Islands
- Gabon
- Gambia
- Georgia
- Gibraltar
- Greenland
- Grenada
- Guadeloupe
- Guernsey
- Guinea
- Guyana
- Haiti
- Honduras
- Iceland
- India — excludes Andaman and Nicobar Islands
- Isle of Man
- Jamaica
- Jersey
- Kenya
- Kosovo
- Kyrgyzstan
- Laos
- Lesotho
- Liberia
- Libya
- Liechtenstein
- Luxembourg
- Malawi
- Maldives
- Mali
- Malta
- Martinique
- Mauritania
- Mauritius
- Mayotte
- Moldova
- Monaco
- Mongolia
- Montenegro
- Montserrat
- Namibia
- Niger
- North Macedonia
- Rwanda
- Réunion
- Saint Helena
- Senegal
- Serbia
- Seychelles
- Sierra Leone
- Somalia
- South Sudan
- Suriname
- Svalbard and Jan Mayen
- São Tomé and Príncipe
- Tajikistan
- Timor-Leste
- Togo
- Vatican City
- Western Sahara
Destinations outside these lists
Free shipping is not available. For addresses we can serve, available shipping options and charges are shown at checkout before payment.
The details that matter.
How the threshold is calculated
Your merchandise subtotal after discounts must meet the threshold for your delivery destination. Shipping and taxes do not count toward it. Exactly US$49 qualifies in the US$49 group.
A US$52 order becomes US$46.80 after a 10% discount, so it no longer reaches US$49. The US$49 offer does not apply to all of Asia.
Processing & delivery
Orders ship from China and are usually processed in 1–2 business days. Processing time is additional to the transit estimates below.
| Destination | Estimated transit |
|---|---|
| United States | 6–12 business days |
| United Kingdom | 6–10 business days |
| Canada | 7–15 business days |
| Other European destinations | 6–12 business days |
| Other international destinations | 10–30 business days |
These are estimates, not guaranteed arrival dates. Customs, weather, or carrier delays can affect delivery. Contact us before ordering if you need a faster service.
Import duties, VAT & clearance fees
TYESO covers customs duties, import VAT, and customs-clearance service fees for your shipment. We normally arrange for these charges to be billed to us.
If a courier charges you instead, email support@tyeso.com with your order number, the charge notice, and proof of payment. Once the charges and payment documents have been verified and reimbursement approved, we process the reimbursement within 3 business days.
Pre-orders & delivery addresses
If your order includes a pre-order item, the entire order waits until that item is available. Split shipments are not currently offered.
We do not ship to PO boxes or APO/FPO military addresses. Contact us promptly if your address needs a correction; changes may no longer be possible once shipping has begun.
Tracking, delays & damaged parcels
We will email tracking details after dispatch. If delivery is overdue, your parcel arrives damaged, or tracking shows an issue, email support@tyeso.com with your order number, tracking details, and any relevant photos.
If a shipping charge differs from the published rule for your destination and qualifying subtotal, contact us so we can check it.
Need a hand?
Tell us what you need, and include your order number if you have one.








