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TYESOSupportShipping Policy
Explore · Shipping Policy
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Shipping Policy

Find shipping rates, free-shipping thresholds, and delivery information for your destination.

Selected destinations
US$49

After-discount subtotal

Selected destinations
US$69

After-discount subtotal

Selected destinations
US$99

After-discount subtotal

Free shipping applies only to the destinations listed below. Other destinations do not qualify. All amounts are in USD.

01 / Destinations & rates

Where your order is going.

US$49 or more · Free shipping

Below US$49, rates vary by destination and are shown at checkout.

  • Hong Kong
  • Japan
  • Macao
  • Malaysia
  • Philippines
  • Singapore
  • South Korea
  • Taiwan
  • Thailand
  • Vietnam
US$69 or more · Free shipping

Below US$69, rates vary by destination and are shown at checkout.

  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Indonesia
  • Iraq
  • Ireland
  • Italy
  • Jordan
  • Kuwait
  • Latvia
  • Lithuania
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Saudi Arabia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Türkiye
  • United Arab Emirates
  • United Kingdom
  • Yemen
United States · US$99 or more
Subtotal after discountsShipping
Below US$69US$20
US$69 to less than US$99US$30
US$99 or moreFree

US shipping uses these order-value tiers. Free shipping starts at US$99.

Other listed destinations · US$99 or more

Below US$99: US$30 shipping. US$99 or more: free shipping.

  • Albania
  • Andorra
  • Armenia
  • Azerbaijan
  • Bangladesh
  • Benin
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brunei
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cape Verde
  • Central African Republic
  • Chad
  • Chile
  • Comoros
  • Costa Rica
  • Curaçao
  • Djibouti
  • Dominica
  • Equatorial Guinea
  • Eritrea
  • Eswatini
  • Faroe Islands
  • Gabon
  • Gambia
  • Georgia
  • Gibraltar
  • Greenland
  • Grenada
  • Guadeloupe
  • Guernsey
  • Guinea
  • Guyana
  • Haiti
  • Honduras
  • Iceland
  • India — excludes Andaman and Nicobar Islands
  • Isle of Man
  • Jamaica
  • Jersey
  • Kenya
  • Kosovo
  • Kyrgyzstan
  • Laos
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Luxembourg
  • Malawi
  • Maldives
  • Mali
  • Malta
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Namibia
  • Niger
  • North Macedonia
  • Rwanda
  • Réunion
  • Saint Helena
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Somalia
  • South Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • São Tomé and Príncipe
  • Tajikistan
  • Timor-Leste
  • Togo
  • Vatican City
  • Western Sahara
India: all states and territories except Andaman and Nicobar Islands qualify for free shipping from US$99. Andaman and Nicobar Islands do not qualify at any order value; available shipping rates are shown at checkout.
Destinations outside these lists

Free shipping is not available. For addresses we can serve, available shipping options and charges are shown at checkout before payment.

02 / Before you order

The details that matter.

How the threshold is calculated

Your merchandise subtotal after discounts must meet the threshold for your delivery destination. Shipping and taxes do not count toward it. Exactly US$49 qualifies in the US$49 group.

A US$52 order becomes US$46.80 after a 10% discount, so it no longer reaches US$49. The US$49 offer does not apply to all of Asia.

Processing & delivery

Orders ship from China and are usually processed in 1–2 business days. Processing time is additional to the transit estimates below.

DestinationEstimated transit
United States6–12 business days
United Kingdom6–10 business days
Canada7–15 business days
Other European destinations6–12 business days
Other international destinations10–30 business days

These are estimates, not guaranteed arrival dates. Customs, weather, or carrier delays can affect delivery. Contact us before ordering if you need a faster service.

Import duties, VAT & clearance fees

TYESO covers customs duties, import VAT, and customs-clearance service fees for your shipment. We normally arrange for these charges to be billed to us.

If a courier charges you instead, email support@tyeso.com with your order number, the charge notice, and proof of payment. Once the charges and payment documents have been verified and reimbursement approved, we process the reimbursement within 3 business days.

Pre-orders & delivery addresses

If your order includes a pre-order item, the entire order waits until that item is available. Split shipments are not currently offered.

We do not ship to PO boxes or APO/FPO military addresses. Contact us promptly if your address needs a correction; changes may no longer be possible once shipping has begun.

Tracking, delays & damaged parcels

We will email tracking details after dispatch. If delivery is overdue, your parcel arrives damaged, or tracking shows an issue, email support@tyeso.com with your order number, tracking details, and any relevant photos.

If a shipping charge differs from the published rule for your destination and qualifying subtotal, contact us so we can check it.

Need a hand?

Tell us what you need, and include your order number if you have one.

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