Shipping Information
Shipping Information
Here is some detailed information on the delivery time and shipping fee.
1. Confirm
A confirmation email will be sent to you once your order is authorized and verified. We begin preparing your order immediately after it is verified.
2. Process
We process your order within 1 to 2 business days, after which we send out your goods.
3. Shipping
| Region | Cost | Shipping Time |
|---|---|---|
| USA | Free shipping on orders over $49; $10 otherwise. | 5-9 business days |
| Canada | 7-15 business days | |
| Europe | 10-15 business days | |
| International | 10-20 business days |
Note: We do not ship to PO Boxes and military addresses (APO, FPO). Shipping times are estimated and subject to the postal service. If you have any questions, please contact us at support@tyeso.com.
PRE-SALE ITEMS
If your order contains pre-sale items, your order will not be shipped until the pre-sale items are in stock. We're sorry that we do not support split shipment at the moment.
CUSTOMS AND IMPORT DUTIES
Every so often, there are times when extra customs or import duties are inevitable. If you do incur charges, please do not hesitate to contact us at support@tyeso.com. Please send us a copy of the customs duties receipt via email. A refund will be processed within 3-5 working days upon receiving your receipt.